Phoebe Ngo - Product Designer

Hi, I'm Phoebe

Stockholm-based Product Manager blending human-centered AI with 5 years of scaling consumer payment products. I navigate the messy space between technical constraints, business goals, and user behavior to ship products that drive measurable growth.

What I do

Bridging user needs, technical constraints, and business goals to drive measurable growth.

01 Product Discovery & Strategy

I combine qualitative UX insights with quantitative data to define the product vision, prioritize the right problems, and ensure we build what the market actually needs.

  • Opportunity mapping & Market validation
  • Data-driven prioritization (OKR alignment)
  • Defining KPIs & success metrics
  • User psychology in Fintech environments
OKR 1 Drive user growth
85%
OKR 2 Optimize conversion
62%
OKR 3 Launch new API
40%

02 Cross-functional Execution

Acting as the bridge between engineering, compliance, and business. I leverage my UX background to create rapid prototypes that align stakeholders and accelerate time-to-market.

  • Navigating complex API/Bank integrations
  • Translating compliance rules into user stories
  • Rapid prototyping for stakeholder buy-in
  • Agile delivery & backlog management
SPRINT 24 BACKLOG
To Do
Doing
API-412
Review

03 Growth & Monetization

Products only matter if they drive business value. I focus on optimizing payment funnels, increasing conversion rates, and scaling the user base in highly regulated tech environments.

  • Conversion Rate Optimization (CRO)
  • Scaling payment flows & checkouts
  • A/B testing & funnel analytics
  • Go-to-market strategies for new features
Conversion Funnel +24% YoY
Visitors 12,400
Checkout 4,200
Paid 1,120

Selected Work

About Me

Product Manager | Growth & FinTech | MSc in UX Design

Data-driven Product Manager with a strong foundation in UX and 5 years of experience scaling consumer FinTech products. Previously at MoMo (one of Southeast Asia’s largest tech unicorns), I led cross-functional teams to deliver complex bank integrations, optimize payment flows, and drive user growth in a hyper-competitive market.

I thrive at the intersection of business viability, technical feasibility, and user desirability. Equipped with a Master’s in UX Design from Sweden, I specialize in bringing deep user empathy into the product discovery process, transforming complex regulatory and technical constraints into seamless, revenue-generating user experiences. Currently based in Stockholm, looking to help a forward-thinking team build and scale impactful digital products.

Phoebe Ngo - About Me