Phoebe Ngo - Product Designer

Phoebe Ngo

Product Designer

I am a Master’s student in Human-Computer Interaction, currently writing my thesis on human-AI collaboration in qualitative research. My background combines UX research, product design, and 5 years of fintech product experience, where I worked with complex payment flows, e-wallet integrations, and digital service journeys. I enjoy making complex systems easier to understand through research, prototyping, and iterative design.

Core Expertise & Ecosystem Context

Product Strategy
UX/UI Design
Agile Management
User Research
Wireframing
Roadmapping
Stakeholder Management
Prototyping
Product Strategy
UX/UI Design
Agile Management
User Research
Wireframing
Roadmapping
Stakeholder Management
Prototyping
Product Strategy
UX/UI Design
Agile Management
User Research
Wireframing
Roadmapping
Stakeholder Management
Prototyping

What I do

What I work on

Product Strategy & Ownership

Defining product vision, managing roadmaps, and aligning business goals with market opportunities.

  • Roadmapping & OKRs
  • Market & Competitor Analysis
  • Stakeholder Management

UX/UI & Product Design

Crafting intuitive, user-centered interfaces through deep empathy, research, and iterative prototyping.

  • User Research & Testing
  • Wireframing & Prototyping
  • Design Systems
  • Interaction Design

Agile Delivery & Execution

Bridging the gap between design and development to ensure high-quality, on-time product releases.

  • Backlog Grooming
  • Writing User Stories
  • Cross-functional Collaboration
  • Sprint Planning

Selected Work

About Me

I'm a Product Designer passionate about bridging the gap between complex business logic and intuitive digital experiences. With 5 years of experience as a Fintech Product Owner, I've helped turn challenging technical problems—like payment flows and e-wallet integrations—into simple, user-centric solutions.

My approach combines deep user research, design strategy, and a sharp understanding of technical constraints. From wireframes to polished prototypes, I ensure every interaction is both beautiful and functional. Because of my PO background, I thrive at collaborating with engineers and stakeholders to perfectly align business goals with genuine user needs.

Beyond creating everyday interfaces, I am currently pursuing my Master’s in Human-Computer Interaction, focusing my thesis on human-AI collaboration. For me, great design isn't just about making things look good—it's about making complex systems easier to understand and creating experiences that people actually love to use.